Mock Test 9

What must be kept by the operator(s) you work for (2 correct answers)

What the letter which comes with your licence contains

Do all private hire vehicles must display licence discs?

How to prove that your vehicle is exempt from displaying licence discs?

Who is responsible for collecting and recording booking detail

Are you required to inform your operator about any changes to the booking for example if the final destination changes?

Which actions could help reduce the chance of someone being violent or aggressive towards you? (2 correct answers)

You should never (2 correct answers)

You should never (2 correct answers)

PCNs can be: (2 correct answers)

Which actions could help reduce the chance of someone being violent or aggressive towards you? (2 correct answers)

You can receive a Penalty Charge Notice for: (2 correct answers)

Who is responsible for making sure that all children under 14 years of age wear seatbelts or sit in an approved child car seat?

If the correct child car seat is not available, children under 3 can:

Are you allowed to charge extra because a passenger uses a wheelchair?

If your vehicle is a designated wheelchair accessible PHV, you must (2 correct
answers)

In most situations where should you report most situations to:

You can keep a note of the situation. What should your record include

Ridesharing can be risky if they (2 correct answers)

A stranger knowing information can put

Please read the following information carefully and answer the question below:
Every PHV must have hire or reward insurance. The insurance policy must be valid when the vehicle is licensed, and at all times when the vehicle is being used as a PHV. TfL encourages you to carry details of the vehicle’s valid hire or reward insurance policy whenever you are working as well as evidence that you are insured to drive the vehicle under that policy (for example, if the vehicle is insured by your operator).
Which one of the following statements is correct?

Please read the following information carefully and answer the question below:
Airports are private property and can make their own rules (byelaws) about taxis and PHVs. Heathrow Airport has its own set of bylaws which you can find here. You should know about these in case you get a booking to or from the airport. You cannot enter Heathrow Airport to pick up passengers unless you have a booking from your operator or you are parking in an official car park or the PHV Authorised Vehicle Area to wait for a booking. When picking up passengers you must always use an official car park.
Which one of the following statements is correct?

Please read the following information carefully and answer the question below:
Sometimes you are not able to calm a situation. If that is the case, you should get away from the aggressive person and exit the situation. If necessary, find somewhere safe to stop the vehicle, turn off the engine, take the keys then get out of the vehicle. If the passenger is planning to hurt you, they will probably get out of the vehicle too. This gives you the opportunity to quickly get back in and lock the doors then drive away if it is safe to do so, you could also consider using a lone worker device to let someone know that you need help.
Which one of the following statements is correct?

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