Do you need to read emails and letters from TfL and respond to them once your
licence has been issued?

Is it possible to have a licence issued for a period shorter than 3 years?

What happens if you try to remove a licence disc?

What to do if your licence discs are damaged, lost or stolen?

Can you inform members of the public that you are available for hire without a booking?

What should you do when someone approaches you without a valid booking?

If the passenger cannot communicate clearly to confirm their destination, or is unable to walk because of drink or drugs

If the passenger is unconscious, extremely unwell or seems to be injured or in an emergency situation, and there is no-one else to help them you should:

Sexual behaviour between you and a passenger is

If you are found to have acted in an unsuitable way towards a passenger

What vehicles are allowed to use most bus lanes?

Can TfL take licensing action against you if you stop or park on a taxi rank?

The police do roadside tests for

Is it safe to drive while on prescribed medicine?

How to tell if a passenger is disabled?

The following characteristics are protected under the Equality Act 2010:

Signs that a vulnerable person is at risk includes? (2 correct answers)

Signs that a vulnerable person is at risk includes? (2 correct answers)

During ridesharing,

Ridesharing must be booked with

Please read the following information carefully and answer the question below: If there are waiting or parking restrictions, you cannot stop for longer than is needed for the passenger to get in or out of the vehicle. (There is no general permission that allows you to leave your vehicle to help a passenger to or from a building. However, some councils understand and accept that this is an important part of your job. If your passenger needs help, you should spend only a short time away from your vehicle, if possible, and make a note of the passenger’s details/booking, just in case you get a Penalty Charge Notice (PCN). It will be down to the council who issued the PCN to decide whether to accept this evidence and cancel the PCN.
Which one of the following statements is correct?

Please read the following information carefully and answer the question below:
You need to focus on the road and be able to react quickly. Don’t get distracted by mobile phones and other electronic devices, music or passengers. If you do need to answer or make a call you will need to stop safely, park your vehicle and turn the engine off. Distractions can make you less aware of what is happening on the road and affect your judgement so your decision-making abilities are reduced. Remember it is also illegal to use a hand-held phone or similar device when you are driving unless you are calling the emergency services in an emergency and it is unsafe or impractical to stop.
Which one of the following statements is correct?

Please read the following information carefully and answer the question below:
Tf believes it is important to provide a public transport system which all people can use, so that older and disabled people have the same opportunities to travel as all other people. TfL expects PHV drivers to deliver a high standard of customer service to all passengers, whatever their needs. However, TfL knows that some passengers may need more help. The PHV Drivers handbook gives advice and tips on what you can do to help disabled passengers and other passengers that require assistance.
Which one of the following statements is correct?