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  1. Question 1 of 35
    1. Question
    1 point(s)

    Do you need a British passport to apply for PHV driver’s licence?

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  2. Question 2 of 35
    2. Question
    1 point(s)

    What type of criminal records check is required as part of the application process?

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  3. Question 3 of 35
    3. Question
    1 point(s)

    What is a PHV licence disc?

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  4. Question 4 of 35
    4. Question
    1 point(s)

    What does a registered keeper get together with a vehicle licence and licence discs?

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  5. Question 5 of 35
    5. Question
    1 point(s)

    You are not sure if the operator you’re looking to work for is licensed. What should you do?

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  6. Question 6 of 35
    6. Question
    1 point(s)

    Who is allowed to use the TfL’s online licence checker tool?

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  7. Question 7 of 35
    7. Question
    1 point(s)

    If a passenger becomes angry or violent in your vehicle? (2 correct answers)

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  8. Question 8 of 35
    8. Question
    1 point(s)

    You can pick up or drop off passengers (2 correct answers)

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    Incorrect
  9. Question 9 of 35
    9. Question
    1 point(s)

    To provide a safe service for your passengers and to protect you as a driver you should consider: (2 correct answers)

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  10. Question 10 of 35
    10. Question
    1 point(s)

    What may happen if a serious complaint is made against you or there are a number of complaints, or there appears to be a pattern of poor behaviour and all the ways to improve your behaviour have been tried but have failed?

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  11. Question 11 of 35
    11. Question
    1 point(s)

    How does TfL deal with complaints that relate to you? (2 correct answers)

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  12. Question 12 of 35
    12. Question
    1 point(s)

    You can pick up or drop off passengers (2 correct answers)

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  13. Question 13 of 35
    13. Question
    1 point(s)

    The faster you drive

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  14. Question 14 of 35
    14. Question
    1 point(s)

    What is the best description of safe speed? 

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  15. Question 15 of 35
    15. Question
    1 point(s)

    If the passenger is vision-impaired and asks you to guide them to the vehicle

    Correct
    Incorrect
  16. Question 16 of 35
    16. Question
    1 point(s)

    Disabled or older passengers may need more time or help to get in and out of your vehicle. For their safety, be patient and make sure they are comfortable and:

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  17. Question 17 of 35
    17. Question
    1 point(s)

    Someone at risk refers to (2 correct answers)

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  18. Question 18 of 35
    18. Question
    1 point(s)

    An adult being at risk may come from (2 correct answers)

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  19. Question 19 of 35
    19. Question
    1 point(s)

    During ridesharing,

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  20. Question 20 of 35
    20. Question
    1 point(s)

    If people talk and learn about each other while ridesharing, you should

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  21. Question 21 of 35
    21. Question
    1 point(s)

    Please read the following information carefully and answer the question below:
    TfL expects all licensed drivers to offer Londoners and visitors a professional and safe service. Providing excellent customer service is an important part of being a London PHV driver. It is important that each time a passenger gets into a PHV they receive a high quality of service from their private hire driver. Operators must keep details of all complaints made to them. Operators must report to the police any complaints that involve possible crimes, so that they can be investigated.
    Which one of the following statements is correct?

    Correct
    Incorrect
  22. Question 22 of 35
    22. Question
    1 point(s)

    Please read the following information carefully and answer the question below:
    Private hire drivers can stop to pick up or drop off passengers in many areas where there are rules in place to limit waiting or stopping. You need to remember that PHV drivers should not stop in any place where they might stop other vehicles moving or be a danger to other road users. PHV drivers must not stop on zig-zag lines (for example, by pedestrian crossings, outside schools) You should check what signage is displayed about stopping or waiting and make sure you understand and follow the instructions.
    Which one of the following statements is correct?

    Correct
    Incorrect
  23. Question 23 of 35
    23. Question
    1 point(s)

    Please read the following information carefully and answer the question below:
    As a PHV driver, you are expected to be fully aware of and to obey the rules of the road, as explained in The Highway Code. You should avoid behaviour that causes any danger to you, your passengers and other road users. Most collisions in London are caused by a small number of easy-to-avoid behaviours. These include speeding or driving too fast for the conditions, making dangerous manoeuvres, getting distracted and not following the rules of the road.
    Which one of the following statements is correct?

    Correct
    Incorrect
  24. Question 24 of 35
    24. Question
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    25. Question
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  28. Question 28 of 35
    28. Question
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  29. Question 29 of 35
    29. Question
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  30. Question 30 of 35
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  31. Question 31 of 35
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  32. Question 32 of 35
    32. Question
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  33. Question 33 of 35
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  34. Question 34 of 35
    34. Question
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  35. Question 35 of 35
    35. Question
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