How many years must you have held your driving licence before applying
for a PHV Driver’s licence?

What driving licence do you need to have in order to apply for PHV driver’s
licence? 2 correct answers

Who is a registered keeper?

When will you get a vehicle licence?

How to recognise a London licensed PHV vehicle?

How can you check a driver, vehicle or operator licence?

What is hate crime?

What to do if someone is violent or aggressive towards you?

Operators must report the following types of complaints to the police

A passenger might report any complaints to:

Private hire drivers can stop to pick up or drop off passengers in many areas where there are rules in place to limit waiting or stopping. You need to remember that

Are PHV drivers allowed to stop on Zig-Zag lines?

Most collisions in London are caused by a small number of easy-to-avoid behaviours. These include: (2 correct answers)

Most collisions in London are caused by a small number of easy-to-avoid behaviours. These include: (2 correct answers)

To provide the best services to your passengers you should

When carrying disabled or elderly passengers you should (2 correct answers)

According to law, who is referred to as a child?

An adult being at risk may come from (2 correct answers)

During ridesharing,

Ridesharing must be booked with

Please read the following information carefully and answer the question below:
Once a PHV has been licensed, the registered keeper is given a vehicle licence and licence discs will be fixed to the front and rear windscreens of the vehicle. The registered keeper also receives a leaflet which briefly describes the conditions of the licence. PHV licences last for one year and the vehicle must have another licensing inspection before a new licence can be issued.
Which one of the following statements is correct?

Please read the following information carefully and answer the question below:
As a London PHV driver, you can only carry out bookings that you have received from a licensed London PHV operator. You must carry out these bookings in a London licensed PHV that has PHV licence discs on display (unless exempt). TfL’s website has a licence checker tool which contains the details of all licensed private hire drivers, vehicles and operators. This is a public register which you and anyone else can use.
Which one of the following statements is correct?

Please read the following information carefully and answer the question below:
Angry or violent behaviour when at work is never acceptable. If a passenger in your vehicle becomes angry or violent you have a right to say that you will not accept that behaviour or if that fails, and it is safe to do so, to ask them to leave. You should never accept any bad behaviour towards you for any reason. Any offensive or violent behaviour towards you because of your race, faith, sexual orientation, disability or gender identity is a hate crime.
Which one of the following statements is correct?