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  3. Correct
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  1. Question 1 of 35
    1. Question
    1 point(s)

    What is a PHV driver’s badge? (2 correct answers)

    Correct
    Incorrect
  2. Question 2 of 35
    2. Question
    1 point(s)

    What information is displayed on the PHV driver’s badge?

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    Incorrect
  3. Question 3 of 35
    3. Question
    1 point(s)

    Do you need to carry the vehicle licence exemption notice with you at all times?

    Correct
    Incorrect
  4. Question 4 of 35
    4. Question
    1 point(s)

    Do you need to carry the vehicle licence exemption notice with you at all times?

    Correct
    Incorrect
  5. Question 5 of 35
    5. Question
    1 point(s)

    Your operator has a booking office at a late night venue (pub/nightclub). He is allowed to accept bookings:   

    Correct
    Incorrect
  6. Question 6 of 35
    6. Question
    1 point(s)

    If you cannot reduce the risk of violence

    Correct
    Incorrect
  7. Question 7 of 35
    7. Question
    1 point(s)

    How to deal with an aggressive passenger while you’re away from your vehicle?

    Correct
    Incorrect
  8. Question 8 of 35
    8. Question
    2 point(s)

    You should never (2 correct answers)

    Correct
    Incorrect
  9. Question 9 of 35
    9. Question
    1 point(s)

    What information has the section about Driver Behaviour covered?

    Correct
    Incorrect
  10. Question 10 of 35
    10. Question
    1 point(s)

    If your PHV is designated as wheelchair accessible you will:

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  11. Question 11 of 35
    11. Question
    1 point(s)

    Do PHVs entering the Congestion Charge zone need to pay the daily charge?

    Correct
    Incorrect
  12. Question 12 of 35
    12. Question
    1 point(s)

    If the correct child car seat is not available, children over 3:

    Correct
    Incorrect
  13. Question 13 of 35
    13. Question
    2 point(s)

    If you fail to obey any of the driving rules, you may get a fixed penalty notice (FPN) or be prosecuted – this can result in: (2 correct answers)

    Correct
    Incorrect
  14. Question 14 of 35
    14. Question
    1 point(s)

    You may be exempt from having to carry wheelchairs

    Correct
    Incorrect
  15. Question 15 of 35
    15. Question
    1 point(s)

    Section 170 of which act says that PHV drivers must accept passengers with
    assistance dogs?

    Correct
    Incorrect
  16. Question 16 of 35
    16. Question
    1 point(s)

    Children and young adults can travel through counties

    Correct
    Incorrect
  17. Question 17 of 35
    17. Question
    1 point(s)

    Children and young adults can travel through counties

    Correct
    Incorrect
  18. Question 18 of 35
    18. Question
    1 point(s)

    Your operator has a booking office at a late night venue (pub/nightclub). He is allowed to accept bookings:

    Correct
    Incorrect
  19. Question 19 of 35
    19. Question
    1 point(s)

    Ridesharing can encourage aggressive behaviour. What can you do to prevent it?

    Correct
    Incorrect
  20. Question 20 of 35
    20. Question
    1 point(s)

    Once they book a ridesharing,

    Correct
    Incorrect
  21. Question 21 of 35
    21. Question
    1 point(s)

    Please read the following information carefully and answer the question below:
    As a PHV driver, you offer an extremely important service to the travelling public. You have a responsibility to make sure your passengers feel safe when they travel in your vehicle. The way that you interact with them will affect the way they will feel about their journey with you. It is important that you are professional and deal with passengers in a way that makes them feel at ease. You should never use a passenger’s personal contact details to start communicating with them about anything other than the booked journey. Contacting a passenger for personal or social reasons is unacceptable and a misuse of the passenger’s personal information.
    Which one of the following statements is correct?

    Correct
    Incorrect
  22. Question 22 of 35
    22. Question
    1 point(s)

    Please read the following information carefully and answer the question below:
    Taxi ranks can only be used by licensed London taxis, not by PHVs. PHVs should not park or wait on working taxi ranks at any time, nor pick up or drop off passengers on a taxi rank. If you park or wait on a taxi rank you may be fined and TfL may also take licensing action against you. This could include suspending or revoking your PHV driver’s licence.
    Which one of the following statements is correct?

    Correct
    Incorrect
  23. Question 23 of 35
    23. Question
    1 point(s)

    Please read the following information carefully and answer the question below:
    You need to know about and follow the laws on the safe use of vehicles e.g. laws that require you to have insurance, a current MOT certificate, a driving licence, wear a seatbelt and not drive a faulty vehicle. All drivers must make sure that their vehicle is maintained to the required standard. It is important that you are aware of the rules regarding passengers wearing seat belts in PHVs. All adults
    must wear a seatbelt and drivers should encourage adult passengers to wear a seatbelt for their own safety.
    Which one of the following statements is correct?

    Correct
    Incorrect
  24. Question 24 of 35
    24. Question
    3 point(s)

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  25. Question 25 of 35
    25. Question
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    26. Question
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  27. Question 27 of 35
    27. Question
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  28. Question 28 of 35
    28. Question
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  29. Question 29 of 35
    29. Question
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  30. Question 30 of 35
    30. Question
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  31. Question 31 of 35
    31. Question
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  32. Question 32 of 35
    32. Question
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  33. Question 33 of 35
    33. Question
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  34. Question 34 of 35
    34. Question
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  35. Question 35 of 35
    35. Question
    3 point(s)

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    Correct
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