Privacy and Policy

                                     

Privacy Policy for theseru.co.uk Learning Management System with Payment Functionality

Last Updated: 01/08/2023

1. Introduction

Welcome to theseru.co.uk, operated by R&S Learning Hub Limited. This privacy policy outlines how we collect, use, and protect your personal information when you use our Learning Management System (LMS). Your privacy and data security are of utmost importance to us.

2. Information We Collect

We collect the following types of personal information when you use our LMS:

            •          Name

            •          Email address

            •          Payment details (if applicable)

            •          User-generated content (e.g., course progress, quiz results)

3. How We Collect Information

We gather information through:

            •          User registration forms

            •          Cookies and similar technologies (please see our Cookies Policy for details)

            •          Payment forms and secure payment systems.

4. Purpose of Data Collection

We collect your data for the following purposes:

            •          To provide and enhance our LMS services

            •          To securely process payments via Stripe and WooCommerce payment methods (if applicable)

            •          To communicate with you

            •          To analyse usage patterns and improve the user experience

5. Legal Basis for Processing

We process your data based on:

            •          Contractual necessity (for LMS services)

            •          Legitimate interests (for service improvement)

6. Data Usage

We use your data for:

            •          Personalizing your learning experience

            •          Billing and secure payment processing (if applicable)

            •          Sending you updates, newsletters, and important information. We may also share your data with relevant authorities related to private hire licensing if applicable.

·      User using login with Google and Facebook, assured that we don’t keep any login credentials. Only basic profile details may kept.

7. Data Sharing

We may share your data with:

            •          Payment processors, including Stripe and WooCommerce, to securely process payments.

            •          Third-party service providers, such as SiteGround hosting and FastHost.

            •          Legal authorities when required by law

8. Security Measures

We maintain robust security measures, including encryption and access controls, to safeguard your data.

9. User Rights

You have the right to:

            •          Access your data

            •          Correct inaccuracies

            •          Delete your data

            •          Restrict processing

            •          Data portability

            •          Object to processing

            •          Withdraw consent

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. Please see our Cookies Policy for details and options.

11. Third-Party Links

Our policy does not cover third-party websites linked within theseru.co.uk. Please review their privacy policies.

12. Payment Information

Payment information is handled securely and complies with Payment Card Industry Data Security Standard (PCI DSS) requirements.

·      Due to the nature of online course system, we do not process any return and refund unless there’s any server and technical issues which may not be resolved.

13. Data Retention

We retain your data for as long as necessary for the purposes mentioned in this policy. Clear criteria determine data retention periods.

14. Changes to the Policy

We may update this policy. Your continued use of our LMS after changes constitutes acceptance of the new policy.

15. Contact Information

If you have questions or concerns, please contact us at info@theseru.co.uk.

16. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

17. Age Restrictions

Our LMS is intended for users aged 16 and above.

18. Dispute Resolution

Any privacy-related disputes will be resolved in accordance with applicable laws.

19. Acceptance

By using theseru.co.uk, you accept this privacy policy.

20. Effective Date

This policy was last updated on 01/08/2023.  

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